What is DSL Internet?
What is included with your DSL Internet Access?
What is a web browers?
A web browser is the software which you use to look at web pages on the Internet. The most popular web browsers are Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and Safari (MAC).
How do I sign up for your DSL Internet access?
Signing up is easy! Simply give us a call at 605-244-5213 or 777 (toll-free within WRCTC’s service territory), or you may fill out this form and submit it to us! Please include a phone number where we may reach you.
I cannot get online. What do I do?
Don’t panic, we are here to help you. Please contact our 24/7 Help Desk by dialing 1-888-464-9513.
Can I still receive phone calls if I am online.
Yes, DSL only uses a portion of your phone line so you will still be able to make and receive phone calls while you are online.
What is dialup Internet?
Dialup Internet is a method of connecting to the Internet using a 56k modem to “dial” your Internet Service Provider (ISP) over a standard telephone line. With dialup Internet, you are not able to make or receive phone calls unless you have two phone lines. If you have trouble connecting to your dial up Internet or it keeps disconnecting, please contact our 24/7 Help Desk by dialing 1-888-464-9513.
How do I get wireless Internet access?
If you currently have DSL Internet, you may purchase a wireless router from WRCTC. If you are interested in wireless access, please contact us at 777 or 605-244-5213. You may also fill out this form and submit it to us. Please include a phone number where we may reach you.
How do I set up my email account?
What are your mail server settings?
The outgoing mail server is: mail.sdplains.com or smtp.sdplains.com*
*To use smtp.sdplains.com, outgoing authentication is required. Contact our Help Desk at 1-888-464-9513 for assistance.
How can I check my email?
Can I still use Hotmail, Yahoo, Gmail or any other free web-based email?
I am having difficulty sending an email. What do I do?
What are your outgoing email filter rules?
Someone tried to send me a message but I did not receive it. Why?
How do I adjust my spam and virus filter settings?
How can I find out about new email scams?
I think one of the emails I have received is spam or may contain a virus. What should I do?
What is Vipre Antivirus?
I am having trouble installing Vipre. What do I do?
For any billing questions, we encourage you to contact our Customer Service Department.
If you are calling from a WRCTC telephone line, you can simply dial 777. You may also dial 605-244-5213 or use our contact page to send us an email and we will respond to your question as quickly as possible.
Didn’t find what you were looking for? Please let us know. You may contact us using the form on the contact page or you may call us at 777 (toll-free from any WRCTC landline) or 605-244-5213.